Thank me before you come selling again...

THE MIND OF THE CUSTOMER ....

Have you ever wondered what your customer is thinking when you decide to pitch a sale some days or a few weeks after a previous purchase?

Yes, you know them and have a good relationship with them, could that be why we overlook this crucial aspect in how we manage our clients?

Is it possible that we suddenly have lost key clients and cant figure out what could have gone wrong?

Crossed wires?

Light bulb moments.....Mind of the customer....Thoughts!

Why is he calling me back ... this email is about another product? Really?

Hmmmmm...come to think of it, did i spend too much the last time?

Do I really need this?

Did anyone call to even ask if i am satisfied?

It seems I am just all about meeting targets?

HOW DO WE SOLVE THIS?.....To be continued.... Watch this page for more insights.

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